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Frontier offer you on their website the AIG travel guard, and on the marketing (as you can see the photo) they make you think that you are buying a insurance that will cover you with you need. But when you actually need, Frontier says that doesn't has any ties with AIG, and when you call AIG, they says that the insurance doesn't cover anything, just illness and death, basically.

So I questioned them why they do not let this information CLEAR on the website, so the people who are buying it doesn't think that are buying something that actually it's not. AIG said that they didn't had anything with the Frontier sales, that it was all Frontier responsibility, onde it was Frontier that was selling. It's a fraud! A SCAM!!

They are stealing $11 - $12 from each person who accepts this insurance offer, who doesn't cover anything, and they trick you. It's a shame a company big like Frontier participating in a scam like this.

Product or Service Mentioned: American International Group Travel Insurance.

Reason of review: Jeopardized and ripped off..

Monetary Loss: $99.

Preferred solution: Full refund.

I didn't like: Treatment and the misinformation given by the company, Awful and illegal.

Company wrote 0 private or public responses to the review from Feb 06.
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You didn't give any information on WHAT your situation was. Did you cancel your plans?

Did the airline cancel your flight?

Did someone die? Without perspective, your review doesn't help us judge the company.

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